Privacy Policy

This Privacy Policy and Personal Data Protection Statement outlines how Kraft Lift ("we," "us," or "our") collects, uses, processes, and protects your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and other applicable regulations.

1. Data Controller

Kraft Lift, as the data controller, is responsible for processing your personal data in compliance with the KVKK and other relevant laws. You can contact us using the details provided below:

2. Personal Data We Collect

We may collect the following types of personal data:

• Identity Information: Name, surname, and similar identifiers.
• Contact Information: Email address, phone number, and mailing address.
• Transaction Information: Purchase history, order details, and payment information.
• Technical Data: IP address, browser type, and device information when you visit our website.

3. Purpose of Processing Personal Data

Your personal data is processed for the following purposes:

• Providing our products and services.
• Managing customer relations and responding to inquiries.
• Processing orders, payments, and deliveries.
• Ensuring the security of our website and services.
• Complying with legal obligations and resolving disputes.
• Sending promotional materials, with your explicit consent.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the KVKK:

• Your explicit consent, where required.
• Necessity for the performance of a contract.
• Compliance with legal obligations.
• Legitimate interests, provided your rights and freedoms are not overridden.

5. Sharing Your Personal Data

We may share your personal data with:

• Service providers (e.g., payment processors, logistics companies) acting as data processors on our behalf.
• Public authorities, when required by law.
• Third parties, with your consent, for marketing purposes.

We ensure that any third party we share data with complies with the KVKK and other applicable regulations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These measures include encryption, access controls, and regular security assessments.

7. Your Rights Under KVKK

As a data subject, you have the following rights regarding your personal data:

• To learn whether your personal data is being processed.
• To request information about the processing of your personal data.
• To learn the purpose of processing and whether your data is used appropriately.
• To know the third parties with whom your data is shared.
• To request correction of incomplete or inaccurate data.
• To request deletion or destruction of your data under certain conditions.
• To object to processing that may harm you.
• To claim compensation for damages caused by unlawful processing.

To exercise these rights, please contact us at kraftlift.tr@gmail.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data is securely deleted or anonymized.

9. Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

10. Changes to This Policy

We may update this Privacy Policy and KVKK Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this policy, please contact us: